
State Farm® Insurance Agent Chuck Pittman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Margaret Brandenburg
March 20, 2025
"My accounts we're transferred over to Mr Pittman's office when my insurance man retired. I am very happy with the new service we sat down did a full policy review I had 10 policies and each one of them had adjustment in a good way so I think Mr Pittman for his professional and he was very courteous about looking through all the details of my account and has really updated my policies with State Farm so I enjoyed my visit and I look forward to working with him in the future. The entire staff at Mr Pittman's office is very professional and super friendly so I really enjoyed working with all of them today"
"It was great to meet with you Margaret! I really enjoyed getting to know you and your kind words are humbling. Our commitment to you is to always provide the best customer service possible. Thanks again and don't hesitate to call us if there is ever anything me or our team can help with! Welcome to our Agency! "
Celeste Breitwiser
February 28, 2025
"Needed a certificate of insurance for an event. Talked to Travis and he had it taken care of and emailed to me within a short period of time. Nothing better than great customer service!"
"Hi Celeste! We appreciate your business, and we appreciate you! Thanks for taking the time to send us your 5-star review and the great comments. It means a lot!! "
Penny Jennings
February 28, 2025
"Staff always friendly and helpful."
"Penny, I want to thank you for the great review and also for the many years that you have given us a chance to serve your insurance and financial service needs! Thanks once again and let us know how we can help in the future. "
drew kirchoff
February 25, 2025
"I called the office to have them explain a few emails regarding my policy. Travis took care of it immediately rather than passing it on. Problem solved"
"Hi Drew. Glad that Travis could get your questions taken care of so quickly. And also glad that you took time out of your day to give us a review! Thank you so very much and thank you for your business! "
Paul Pecha
February 19, 2025
"Chuck Pittman State Farm is the most responsive insurance company I have ever worked with. Furthermore, they invite us to their office to discuss and optimize our coverage. They are fair and friendly, and I have brought family members to them for their insurance needs."
"Hi Paul, thank you for your very kind words and for your business!! We also appreciate the referrals that you have given us. That is the best 'review' of all! "
Steve Bieber
February 12, 2025
"Very knowledgeable and personal. You can tell they have your best interest at heart. Highly recommend."
"Welcome to our office! And thanks for the review and awesome rating as well. It was our pleasure to take care of your insurance and financial service needs and we look forward to doing that for a long time to come! "
Brian Wayne
February 11, 2025
"Great people who serve the public great insurance great people"
"Thanks Brian! We really appreciate your kind words and the 5-star review!! Chuck "
Pat Reinhold
February 5, 2025
"Stacey was very professional. We were able to save on our auto insurance and all was taken care of with a couple phone calls. Enjoyed talking with Stacey. She answered all my questions. Looking forward to coverage with State Farm."
"Welcome to our Agency, Pat!! I'm glad that Stacey was able to help you so well. Let us know what we can do for you in the future and thanks for taking the time to give us a 5-star rating and an awesome review! Chuck "
Roger Strong
January 29, 2025
"It’s been a pleasure working with every one on the staff, simple and easy"
"Thanks for the 5 stars and for the kind words!! It means a lot! "
Susan Starbuck
January 25, 2025
"Met with Gail to review our home owner’s policy. She’s very knowledgeable and helpful. We made a few tweaks to our coverage. We appreciate State Farm looking out for us."
"Thanks so very much for acknowledging Gail and for the 5-star review!! It's been our pleasure to take care of your insurance and financial service needs over all of these and we hope you will let us know if there is anything at all that we can help with. Chuck "
Carolyn Schell
January 15, 2025
"Very positive"
"Thanks Carolyn for taking a moment to leave a review for us and a 5-star rating!! We try very hard to always take good care of our customers and we appreciate your feedback. "
Lisa Ramsdell
January 8, 2025
"Called to make my payment, literally to 2 seconds. Quick and very friendly! So glad we made the switch to state farm. I am very pleased!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
James A. Smith
December 13, 2024
"After 29 years with our previous insurance company, we had to draw a line & look for something cheaper. State Farm had given my sons a good deal on their car insurance recently, so we started asking some questions. The monthly cost, when it was all said & done, ended up being less than half with the same or better coverage. Pat Wright from Chuck Pittman’s office in Waterloo, IL answered all our questions & secured every deal he could to get our business. Although we have a little further to go before the deal is done, the transition up to this point from our old insurance to State Farm has been very smooth. We ended up bundling both home & auto & we’re looking forward to the future while saving just a little more in the present. Thanks, State Farm, it seems we’re in good hands (smile)."
"Jim - thanks for the confidence you have shown in us to give us the chance to help with your insurance needs after 29 years with another company!! Pat enjoyed working with you and we all welcome you to our Agency. Chuck "
Ron Whitlock
December 10, 2024
"The gentleman who took care of me, was focused only on me and not on any of his other duties. I could not have had better service."
"Hi Ron. We’re thankful for your feedback! It’s our pleasure to help you with your insurance needs. If there is anything else we can do to help, please let us know! Have a Merry Christmas! Chuck "
Garrett Smith
October 31, 2024
"I have recieved amazing service from the whole chuck pittman team but specifically Pat. He has helped me for the last roughly 6 months of car insurance shopping and then some unexpected house insurance shopping. He has offered me great rates, kept me well informed, explained everything to a new buyer in a way I could understand, and kept in touch with me as I made my decisions over long periods of time. He also worked to get me some great discounts!"
"Thank you so very much Garrett and welcome to our Agency! I am glad to hear that you have had a great experience. Pat works hard to take care of our customers and it is good to see him recognized. Thanks again for the great review and thank you for our business!! "
James Gallagher
October 22, 2024
"I am very fortunate to have Chuck Pittman and staff as my insurance company. They truly care and create a personal experience for their clients. I have recommended them to my friends and family and for good reason. If you are reading this review you are probably seeking change - I advise you to give them a call and see for yourself, you won’t be disappointed. -James Gallagher"
"Thank you so very much James! It has been great working with you we sincerely appreciate your business. It's awesome to get such kind feedback as yours and we also appreciate the referrals. Thanks again!!"
Janette Sturma
October 3, 2024
"The staff of Chuck Pittman's State Farm Office are knowledgeable and trained to help with all my insurance needs. Chuck himself took over an hour of his time to make sure everything I owned was covered fully in case the unthinkable happens. Whenever I call, they answer my questions fully making sure I understand. The office is centrally located and east to find. They worked with the cost to make it affordable. I really recommend them to be your home town insurance company."
"Janette, Thank you so very much for your awesome words and for the 5-star review!!! We really appreciate the trust and the business that you have given us! Thanks once again and we look forward to serving your insurance needs in the future! "
Carmen Austin
October 2, 2024
"I appreciate them working with us to provide us with competitive rates that fit our financial needs. They were very helpful in making sure we had he right amount of coverage for both auto and our home."
"Thank you Carmen for your feedback! Your great words and the 5-star rating mean a lot to us. We look forward to taking care of your insurance needs for a long time to come! "
Andrea Irovic
October 2, 2024
"I have had a recent claim with the office on our roof. Travis and Gail are a pleasure to work with. Any question I have had they have gotten back to me immediately. I also added some renters insurance for my college sons and Travis took care of the address changes and had the updates done within a day. It is great to have a local agent with staff who care about their clients. Thanks again! Andrea"
"Andrea, we are so glad that we could help with your claim. Gail and Travis both appreciate your feedback - when it comes to taking care of our customers, they give it their all!! Thanks again!! "
Rebecca K
September 23, 2024
"They were very helpful and explained things in detail. They promptly returned my calls and had great follow through. Very pleased with the attention they paid me and the patience they had for all of my questions. I highly recommend this office!"
"It's so awesome to get great feedback like yours!! Our team works very hard to meet high standards of customer service and your review lets us know we are hitting the mark. Thanks again!!! Chuck Pittman, your local Waterloo State Farm Agent. "
Benita Dabbs
September 18, 2024
"I have been with Chuck Pittman for some time having my Life Insurance and Auto with him. Although I had to drop my Auto I have continued with my life insurance. Whenever I have a question I am always contacted with the utmost respect. Benita J Dabbs"
"Thank you so much Benita for your very kind words and for the 5-stars you gave us. It's been great working with you over all these years! "
Mark Vymola
September 17, 2024
"My Extremely routine life was turned upside down when someone in a SUV ran a stop sign and totaled my car I have heard many horror stories about insurance companies abandoning their clients in the time of need My State Farm insurance agent Chuck Pittman and his whole staff went to work for me day one of the accident ensuring that I had a rental car all the appropriate forms were filled out and made sure my loan was covered on my car If your shopping for insurance make sure you check with State Farm and Chuck Pittman in Waterloo IL His staff is the Best of the Best"
"Thanks Mark. Having the kind of accident that you had is always a very difficult thing to go through. We are glad that we could help, and we sincerely appreciate your kind words. Thanks again!! "
Charles Hutchings
September 11, 2024
"I hardly put many miles on my vehicle in a years time, but my premiums have increased. Maybe I’ve been with State Farm too long."
"Hi Charles, thanks for reaching out several weeks ago. Please consider giving us a call and setting up a time for the two of us to go over your coverages and let's see if there is a place that we can find some savings. You may as well take advantage of having a local agent!! It would be great to see you again and I would be more than happy to sit down with you. "
A
September 3, 2024
"Outstanding customer service. I am very happy with my experience. Thank you very much!"
"We thank you!! The positive feedback and a 5-star review is always appreciated. Please let us know how we can help in the future! "
Danny Songer
August 17, 2024
"Chucks office and coverage is great. Thanks again for everything over the years."
"Hi Danny! Thanks for the five star review! And thanks also for the kind words. We have enjoyed serving your insurance needs throughout the years and we really appreciate your business!!"