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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Krehet

August 8, 2023

5  out of  5 rating by Michael Krehet
"Exceptional friendly help getting set up with home and auto insurance. The whole staff gave the impression that they were glad to see me"

Janet Kruz

July 19, 2023

5  out of  5 rating by Janet Kruz
"Chuck has always been helpful in every situation over the years!"

Judy Tiemann

May 4, 2023

5  out of  5 rating by Judy Tiemann
"We were pleased with not only the rates Chuck had to offer us for our home/auto insurance but also with the courtesy of his staff! Nice and clean office environment! Highly recommend!"

Dayne Pearman

May 3, 2023

5  out of  5 rating by Dayne Pearman
"Wonderful customer service."

Andy Scott

April 26, 2023

5  out of  5 rating by Andy Scott
"Anytime I call with questions or advice, the staff is top notch. I know you can get insurance anywhere, but this is a very down to earth (local for me) insurance agency. Great staff, great prices and extremely prompt. When you shop for insurance remember that the quality of customer service and ease of the process is of the same importance as anything in your time of need. They won’t let you down! Thanks Chuck Pittman and your entire staff for always being there anytime I call!"

Myron Neff

April 7, 2023

5  out of  5 rating by Myron Neff
"Outstanding service and a knowledgeable friendly team always eager to help."

Bonnie Witges

March 20, 2023

5  out of  5 rating by Bonnie Witges
"My request was taken care of immediately and my questions answered. So friendly and helpful."

CNabers1989 Nabers

March 15, 2023

5  out of  5 rating by CNabers1989 Nabers
"When you call the office they promptly answer the phone. Questions are answered with no return call needed."

Margaret Brandenburg

March 10, 2023

5  out of  5 rating by Margaret Brandenburg
"My accounts we're transferred over to Mr Pittman's office when my insurance man retired. I am very happy with the new service we sat down did a full policy review I had 10 policies and each one of them had adjustment in a good way so I think Mr Pittman for his professional and he was very courteous about looking through all the details of my account and has really updated my policies with State Farm so I enjoyed my visit and I look forward to working with him in the future. The entire staff at Mr Pittman's office is very professional and super friendly so I really enjoyed working with all of them today"

Tim Ponsler

March 3, 2023

5  out of  5 rating by Tim Ponsler
"Professional, friendly and timely customer service."

Sean Honey

February 3, 2023

5  out of  5 rating by Sean Honey
"All questions were easily answered. Made the process very easy. I received my policy packet within a couple days"

Roger Strong

January 31, 2023

5  out of  5 rating by Roger Strong
"It’s been a pleasure working with every one on the staff, simple and easy"

Nancy Ballew

January 30, 2023

5  out of  5 rating by Nancy Ballew
"Great experience every time I have a question."

Kim Burns

January 20, 2023

5  out of  5 rating by Kim Burns
"Also very nice and polite. Very good customer service"

Gail Inman

January 17, 2023

5  out of  5 rating by Gail Inman
"I can’t say enough great things about Chuck Pittman and his staff! We had our first ever homeowners claim this past year. Chuck and his staff walked us through the process and basically held our hands as we navigated through the claim process. You can probably find cheaper insurance out there but paying a little extra to have the correct insurance and the customer care is well worth it. We actually have saved so much by having all our insurance through State Farm."

Cherie Horschman

January 6, 2023

5  out of  5 rating by Cherie Horschman
"Always available for questions and concerns"

Howard Sallee

January 3, 2023

5  out of  5 rating by Howard Sallee
"Excellent care and concerned staff"

Rebecca K

December 12, 2022

5  out of  5 rating by Rebecca K
"They were very helpful and explained things in detail. They promptly returned my calls and had great follow through. Very pleased with the attention they paid me and the patience they had for all of my questions. I highly recommend this office!"

Billy Wildoner

December 8, 2022

5  out of  5 rating by Billy Wildoner
"They have resolved every issue which I have had. The office staff are efficient, friendly, and willing to help. Won't do business with anyone else."

Wayne Jennings

November 18, 2022

5  out of  5 rating by Wayne Jennings
"Staff is very polite, professional and knowledgeable. Never a problem. Always able to correctly answer my questions. 👍👍👍"

Laura Griffith

November 18, 2022

5  out of  5 rating by Laura Griffith
"Chuck Pittman's State Farm Agency in Waterloo, IL has been so great to work with. We have been with State Farm for almost 30 years and insure all of our automobiles, house and valuables through them. If you are looking for a full-service agency that cares about their customers, you have found it :-)"

Jane Vance

November 8, 2022

5  out of  5 rating by Jane Vance
"Great insurance agency. They went out of their way to help me. I very much reommend this insurance agency. I have never seen an agency that is as great as this one."

Mechana 8

November 8, 2022

5  out of  5 rating by Mechana 8
"Everything was great, set up was quick and easy."

Laura alley

October 31, 2022

5  out of  5 rating by Laura alley
"The main office made a mistake in billing and Chucks office staff went right to work on the problem and did not stop until it was fixed. Thank you everyone."

Kathy Bramblett

October 25, 2022

5  out of  5 rating by Kathy Bramblett
"Very efficient!😊"