State Farm® Insurance Agent Chuck Pittman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Garrett Smith
October 31, 2024
5
out of
5
rating by Garrett Smith
"I have recieved amazing service from the whole chuck pittman team but specifically Pat. He has helped me for the last roughly 6 months of car insurance shopping and then some unexpected house insurance shopping. He has offered me great rates, kept me well informed, explained everything to a new buyer in a way I could understand, and kept in touch with me as I made my decisions over long periods of time. He also worked to get me some great discounts!"
We responded:
"Thank you so very much Garrett and welcome to our Agency! I am glad to hear that you have had a great experience. Pat works hard to take care of our customers and it is good to see him recognized. Thanks again for the great review and thank you for our business!! "
James Gallagher
October 22, 2024
5
out of
5
rating by James Gallagher
"I am very fortunate to have Chuck Pittman and staff as my insurance company. They truly care and create a personal experience for their clients. I have recommended them to my friends and family and for good reason. If you are reading this review you are probably seeking change - I advise you to give them a call and see for yourself, you won’t be disappointed. -James Gallagher"
We responded:
"Thank you so very much James! It has been great working with you we sincerely appreciate your business. It's awesome to get such kind feedback as yours and we also appreciate the referrals. Thanks again!!"
Janette Sturma
October 3, 2024
5
out of
5
rating by Janette Sturma
"The staff of Chuck Pittman's State Farm Office are knowledgeable and trained to help with all my insurance needs. Chuck himself took over an hour of his time to make sure everything I owned was covered fully in case the unthinkable happens. Whenever I call, they answer my questions fully making sure I understand. The office is centrally located and east to find. They worked with the cost to make it affordable. I really recommend them to be your home town insurance company."
We responded:
"Janette, Thank you so very much for your awesome words and for the 5-star review!!! We really appreciate the trust and the business that you have given us! Thanks once again and we look forward to serving your insurance needs in the future! "
Carmen Austin
October 2, 2024
5
out of
5
rating by Carmen Austin
"I appreciate them working with us to provide us with competitive rates that fit our financial needs. They were very helpful in making sure we had he right amount of coverage for both auto and our home."
We responded:
"Thank you Carmen for your feedback! Your great words and the 5-star rating mean a lot to us. We look forward to taking care of your insurance needs for a long time to come! "
Andrea Irovic
October 2, 2024
5
out of
5
rating by Andrea Irovic
"I have had a recent claim with the office on our roof. Travis and Gail are a pleasure to work with. Any question I have had they have gotten back to me immediately. I also added some renters insurance for my college sons and Travis took care of the address changes and had the updates done within a day. It is great to have a local agent with staff who care about their clients. Thanks again! Andrea"
We responded:
"Andrea, we are so glad that we could help with your claim. Gail and Travis both appreciate your feedback - when it comes to taking care of our customers, they give it their all!! Thanks again!! "
Rebecca K
September 23, 2024
5
out of
5
rating by Rebecca K
"They were very helpful and explained things in detail. They promptly returned my calls and had great follow through. Very pleased with the attention they paid me and the patience they had for all of my questions. I highly recommend this office!"
We responded:
"It's so awesome to get great feedback like yours!! Our team works very hard to meet high standards of customer service and your review lets us know we are hitting the mark. Thanks again!!! Chuck Pittman, your local Waterloo State Farm Agent. "
Benita Dabbs
September 18, 2024
5
out of
5
rating by Benita Dabbs
"I have been with Chuck Pittman for some time having my Life Insurance and Auto with him. Although I had to drop my Auto I have continued with my life insurance. Whenever I have a question I am always contacted with the utmost respect. Benita J Dabbs"
We responded:
"Thank you so much Benita for your very kind words and for the 5-stars you gave us. It's been great working with you over all these years! "
Mark Vymola
September 17, 2024
5
out of
5
rating by Mark Vymola
"My Extremely routine life was turned upside down when someone in a SUV ran a stop sign and totaled my car I have heard many horror stories about insurance companies abandoning their clients in the time of need My State Farm insurance agent Chuck Pittman and his whole staff went to work for me day one of the accident ensuring that I had a rental car all the appropriate forms were filled out and made sure my loan was covered on my car If your shopping for insurance make sure you check with State Farm and Chuck Pittman in Waterloo IL His staff is the Best of the Best"
We responded:
"Thanks Mark. Having the kind of accident that you had is always a very difficult thing to go through. We are glad that we could help, and we sincerely appreciate your kind words. Thanks again!! "
Charles Hutchings
September 11, 2024
4
out of
5
rating by Charles Hutchings
"I hardly put many miles on my vehicle in a years time, but my premiums have increased. Maybe I’ve been with State Farm too long."
We responded:
"Hi Charles, thanks for reaching out several weeks ago. Please consider giving us a call and setting up a time for the two of us to go over your coverages and let's see if there is a place that we can find some savings. You may as well take advantage of having a local agent!! It would be great to see you again and I would be more than happy to sit down with you. "
A
September 3, 2024
5
out of
5
rating by A
"Outstanding customer service. I am very happy with my experience. Thank you very much!"
We responded:
"We thank you!! The positive feedback and a 5-star review is always appreciated. Please let us know how we can help in the future! "
Danny Songer
August 17, 2024
5
out of
5
rating by Danny Songer
"Chucks office and coverage is great. Thanks again for everything over the years."
We responded:
"Hi Danny! Thanks for the five star review! And thanks also for the kind words. We have enjoyed serving your insurance needs throughout the years and we really appreciate your business!!"
Phone Setup
August 17, 2024
5
out of
5
rating by Phone Setup
"Chuck, Gail and the crew are always very supportive and helpful with any inquires I have."
We responded:
"Thank you!!! We are here to help you with all that we can. The review and rating mean a lot to us!! "
Google Account
August 13, 2024
1
out of
5
rating by Google Account
"How much money and paper do you waste sending junk mail ? Next time I get mail I'm returning it with 2lbs of glitter to be scattered all over your office."
Phillip Wamble
August 8, 2024
5
out of
5
rating by Phillip Wamble
"They make you feel at home when you’re there really appreciate everything they do"
We responded:
"Thanks so much for the 5-star review!! We appreciate it and we are honored that you chose us and State Farm to help with your insurance needs! Chuck - your State Farm agent in Waterloo, IL"
Kex
July 30, 2024
5
out of
5
rating by Kex
"Great staff ! Always very helpful."
We responded:
"Thanks for the 5 stars! A rating like yours is always humbling!! We really do appreciate it!"
Joe Hardin
July 29, 2024
5
out of
5
rating by Joe Hardin
"I had a question with respect to recent payments being applied to my account. State Farm recently changed all of the account numbers. Travis Akridge on Chuck Pittman's staff found the problem and followed up to insure my account was corrected."
We responded:
"Hi Joe!! Thank you for your very kind words and for the 5 star review! It's been our pleasure to serve your insurance needs and we look forward to taking care of them in the years to come!! "
Amber Simon
July 25, 2024
4
out of
5
rating by Amber Simon
"Still waiting on my moms house renewal cost at 2720 Nature's Way Lenzburg IL 62255. Other that that great"
We responded:
"Thank you, Amber, for taking the time to give us a review. It appears that the renewal notice became due to be sent to you shortly after your feedback. Thanks also for the many years of business that your family has given us. We really do appreciate it!!"
Ernie McIntyre
July 24, 2024
5
out of
5
rating by Ernie McIntyre
"A Deer hit me and totalled my car. State Farm was very fast and attentive. The process was completed within 48 hours and a check is on the way."
We responded:
"Ernie, we are very glad that your claim went through so well and that it was handled quickly and efficiently. And, we appreciate you taking the time to give us your kind feedback!! Don't hesitate to let us know how we can help in the future. "
Julie Mahaeck
July 17, 2024
5
out of
5
rating by Julie Mahaeck
"Stacy is super knowledgeable, through and friendly to work with😊"
We responded:
"Thank you for giving a shout out to Stacey! We are glad that she is a part of our team and that she was able to serve your insurance needs so well. Thanks again for the kind words, for the review and for your business! "
Mechana 8
July 15, 2024
5
out of
5
rating by Mechana 8
"Everything was great, set up was quick and easy."
We responded:
"So glad that we were able to make everything flow so smoothly for you! And we appreciate the awesome review as well as your business!! Thanks again! "
Joe Hardin
June 28, 2024
5
out of
5
rating by Joe Hardin
"Chuck Pittman State Farm...great people, great service, great company."
We responded:
"Joe, thank you for the 5-star rating and for the kind words. Your feedback means a lot to us. And so does the business that you have given us! Thanks again!!"
Britney Boston
June 21, 2024
5
out of
5
rating by Britney Boston
"Chuck Pittman and the awesome team at State Farm in Waterloo have insured my family for over a decade. They have always been professional, reliable, and responsive when handling our insurance needs. Gail does excellent work communicating about policies and ensuring clients stay current with information. They're great people that take care to do great work. Like a good neighbor, I highly recommend this branch!"
We responded:
"Hi there Britney, Wanted to take a moment to thank you for recognizing Gail and to thank you for the great review!! It has been our pleasure to serve your family over the years! We look forward to taking care of your insurance needs for a long time to come! "
Michele Allison
June 7, 2024
5
out of
5
rating by Michele Allison
"I have had very good experiences with state farm. They are always nice and will get stuff done."
We responded:
"Michele, I wanted to take a moment to say thanks for the 5-star rating that you have given us. I also appreciate the chance to help with your insurance needs and the trust that you have given us. Please don't hesitate to let us know how we can help in the future! "
GILBERT KROENING
June 5, 2024
5
out of
5
rating by GILBERT KROENING
"Quick response"
We responded:
"Gil, thank you for the 5-star review that you gave us! I enjoyed talking to you when we got everything set up for you and look forward to taking care of your insurance needs in the future! "
Donna Stine
June 5, 2024
4
out of
5
rating by Donna Stine
"The girl don’t remember her name helped me get my new car insurance transferred from my old car thanks"
We responded:
"Hi Donna, It's been a little bit since we helped to transfer your insurance from one vehicle to another, but I wanted to take a moment to let you know that we really do appreciate your insurance business, and we look forward to helping you with any and all of your insurance needs in the years to come. Thanks again!! "