State Farm® Insurance Agent Chuck Pittman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janette Sturma
October 3, 2024
"The staff of Chuck Pittman's State Farm Office are knowledgeable and trained to help with all my insurance needs. Chuck himself took over an hour of his time to make sure everything I owned was covered fully in case the unthinkable happens. Whenever I call, they answer my questions fully making sure I understand. The office is centrally located and east to find. They worked with the cost to make it affordable. I really recommend them to be your home town insurance company."
"Janette, Thank you so very much for your awesome words and for the 5-star review!!! We really appreciate the trust and the business that you have given us! Thanks once again and we look forward to serving your insurance needs in the future! "
Carmen Austin
October 2, 2024
"I appreciate them working with us to provide us with competitive rates that fit our financial needs. They were very helpful in making sure we had he right amount of coverage for both auto and our home."
"Thank you Carmen for your feedback! Your great words and the 5-star rating mean a lot to us. We look forward to taking care of your insurance needs for a long time to come! "
Andrea Irovic
October 2, 2024
"I have had a recent claim with the office on our roof. Travis and Gail are a pleasure to work with. Any question I have had they have gotten back to me immediately. I also added some renters insurance for my college sons and Travis took care of the address changes and had the updates done within a day. It is great to have a local agent with staff who care about their clients. Thanks again! Andrea"
"Andrea, we are so glad that we could help with your claim. Gail and Travis both appreciate your feedback - when it comes to taking care of our customers, they give it their all!! Thanks again!! "
Rebecca K
September 23, 2024
"They were very helpful and explained things in detail. They promptly returned my calls and had great follow through. Very pleased with the attention they paid me and the patience they had for all of my questions. I highly recommend this office!"
"It's so awesome to get great feedback like yours!! Our team works very hard to meet high standards of customer service and your review lets us know we are hitting the mark. Thanks again!!! Chuck Pittman, your local Waterloo State Farm Agent. "
Benita Dabbs
September 18, 2024
"I have been with Chuck Pittman for some time having my Life Insurance and Auto with him. Although I had to drop my Auto I have continued with my life insurance. Whenever I have a question I am always contacted with the utmost respect. Benita J Dabbs"
"Thank you so much Benita for your very kind words and for the 5-stars you gave us. It's been great working with you over all these years! "
Mark Vymola
September 17, 2024
"My Extremely routine life was turned upside down when someone in a SUV ran a stop sign and totaled my car I have heard many horror stories about insurance companies abandoning their clients in the time of need My State Farm insurance agent Chuck Pittman and his whole staff went to work for me day one of the accident ensuring that I had a rental car all the appropriate forms were filled out and made sure my loan was covered on my car If your shopping for insurance make sure you check with State Farm and Chuck Pittman in Waterloo IL His staff is the Best of the Best"
"Thanks Mark. Having the kind of accident that you had is always a very difficult thing to go through. We are glad that we could help, and we sincerely appreciate your kind words. Thanks again!! "
Charles Hutchings
September 11, 2024
"I hardly put many miles on my vehicle in a years time, but my premiums have increased. Maybe I’ve been with State Farm too long."
A
September 3, 2024
"Outstanding customer service. I am very happy with my experience. Thank you very much!"
"We thank you!! The positive feedback and a 5-star review is always appreciated. Please let us know how we can help in the future! "
Danny Songer
August 17, 2024
"Chucks office and coverage is great. Thanks again for everything over the years."
"Hi Danny! Thanks for the five star review! And thanks also for the kind words. We have enjoyed serving your insurance needs throughout the years and we really appreciate your business!!"
Phone Setup
August 17, 2024
"Chuck, Gail and the crew are always very supportive and helpful with any inquires I have."
"Thank you!!! We are here to help you with all that we can. The review and rating mean a lot to us!! "
Google Account
August 13, 2024
"How much money and paper do you waste sending junk mail ? Next time I get mail I'm returning it with 2lbs of glitter to be scattered all over your office."
Phillip Wamble
August 8, 2024
"They make you feel at home when you’re there really appreciate everything they do"
"Thanks so much for the 5-star review!! We appreciate it and we are honored that you chose us and State Farm to help with your insurance needs! Chuck - your State Farm agent in Waterloo, IL"
Kex
July 30, 2024
"Great staff ! Always very helpful."
"Thanks for the 5 stars! A rating like yours is always humbling!! We really do appreciate it!"
Joe Hardin
July 29, 2024
"I had a question with respect to recent payments being applied to my account. State Farm recently changed all of the account numbers. Travis Akridge on Chuck Pittman's staff found the problem and followed up to insure my account was corrected."
"Hi Joe!! Thank you for your very kind words and for the 5 star review! It's been our pleasure to serve your insurance needs and we look forward to taking care of them in the years to come!! "
Amber Simon
July 25, 2024
"Still waiting on my moms house renewal cost at 2720 Nature's Way Lenzburg IL 62255. Other that that great"
"Thank you, Amber, for taking the time to give us a review. It appears that the renewal notice became due to be sent to you shortly after your feedback. Thanks also for the many years of business that your family has given us. We really do appreciate it!!"
Ernie McIntyre
July 24, 2024
"A Deer hit me and totalled my car. State Farm was very fast and attentive. The process was completed within 48 hours and a check is on the way."
"Ernie, we are very glad that your claim went through so well and that it was handled quickly and efficiently. And, we appreciate you taking the time to give us your kind feedback!! Don't hesitate to let us know how we can help in the future. "
Julie Mahaeck
July 17, 2024
"Stacy is super knowledgeable, through and friendly to work with😊"
"Thank you for giving a shout out to Stacey! We are glad that she is a part of our team and that she was able to serve your insurance needs so well. Thanks again for the kind words, for the review and for your business! "
Mechana 8
July 15, 2024
"Everything was great, set up was quick and easy."
"So glad that we were able to make everything flow so smoothly for you! And we appreciate the awesome review as well as your business!! Thanks again! "
Joe Hardin
June 28, 2024
"Chuck Pittman State Farm...great people, great service, great company."
"Joe, thank you for the 5-star rating and for the kind words. Your feedback means a lot to us. And so does the business that you have given us! Thanks again!!"
Britney Boston
June 21, 2024
"Chuck Pittman and the awesome team at State Farm in Waterloo have insured my family for over a decade. They have always been professional, reliable, and responsive when handling our insurance needs. Gail does excellent work communicating about policies and ensuring clients stay current with information. They're great people that take care to do great work. Like a good neighbor, I highly recommend this branch!"
"Hi there Britney, Wanted to take a moment to thank you for recognizing Gail and to thank you for the great review!! It has been our pleasure to serve your family over the years! We look forward to taking care of your insurance needs for a long time to come! "
Michele Allison
June 7, 2024
"I have had very good experiences with state farm. They are always nice and will get stuff done."
GILBERT KROENING
June 5, 2024
"Quick response"
Donna Stine
June 5, 2024
"The girl don’t remember her name helped me get my new car insurance transferred from my old car thanks"
Jason Breithaupt
May 23, 2024
"So easy to add a new car policy"
"Glad we were able to make things easy for you Jason! And, congrats on the new car!! "
Sue Kennedy
May 16, 2024
"My finance company requested a copy of my insurance policy to verify coverage. I provided the request letter to Chuck Pittman’s State Farm Insurance office. The agent gladly provided the insurance information to the finance company for me. Thank you for coming to my rescue!"
"Glad we could help, Sue. The team tries very hard to stay as responsive as we possibly can. And, thanks so much for the review! "